BS Bikes

Authorised Dealer For Staffordshire

We at BS Bikes are totally commited to customer service, we don't just want to flog you a bike and forget you, we want to make a long-term commitment to all of our customers. This shows in our customer satisfaction ranking - consistently in the top 3 of the Triumph dealers.

Don't just take our word it though, below are what some of the customers who have voted us an 'Outstanding' dealer had to say when Triumph asked them if there is anything in particular that they are pleased with:

 Bob, America

The service from all the staff was outstanding, my experience with the sertvice department was the reason I decided to purchase a new Triumph from BS Bikes. I found the sales and after sales support to be the best i have ever experienced in 33 years of biking. My Thanks to Bob,Sam, Tiko, Colin, John, Steve, Andy and sorry but I can't remember the other names but you are a fantastic team and a credit to the Triumph brand.

 Chris, Sprint GT

I am a returning biker and the help, advice and understanding was pivotal to coming back to the dealership to purchase the bike. Even though the dealership staff had never seen me before, within a few minutes I was made to feel like one of the a very natural relaxed way. ( No synthetic smiles or sales patter)

 Paul, Thunderbird

I was particularly pleased with all at BS bikes their knowledge and nothing is too much trouble attitude was a breath of fresh air.. They are a compitent and extremely professional outfit.

 Janet, Street Triple R

I was very impresed that everyone treated me with respect, I went into the showroom with my husband and while they treated him polietly they realised that I was buying the bike, for myself so spoke directly to me and didn't talk down to me. All the staff in the showroom always look very smart in Triumph logo uniforms and everyone is always very welcoming, saying hello, from the junior mechanics to the Shop manager.

 Peter, Bonneville T100

Having come from 25 years of BMW ownership where the dealers are getting increasingly "corporate" I found BS Bike to be refreshishingly normal and down-to-earth. A bike shop as I remembered them to be - and they make a great cuppa.

 John, Sprint ST

Since getting to know the staff at BS bikes I've always felt they have gone the extra mile with help, advice and something I thought died years ago EXCELLENT customer service.

 Steve, Tiger

Nothing at the dealer was too much trouble and the staff answered all my questions and queries in a friendly, knowledgeable way.

 Maurice, Rocket III Classic

B.S Bikes is a first class outfit, nothing is to much trouble for them

 Geoff, Street Triple R

Extremely helpful and friendly nature of the staff at BS Bikes.

 Darren, Street Triple 675

Dealer service was excellent. Could not fault it.

 Clive, Bonneville

I wasn't just buying a motorcycle, I was buying into something that I expected to value, the dealer laid the foundations for that expectation. My dealings with them since give me no cause to change my mind. The answers I have given have all been properly thought about and not just 'ticked'. I don't think I could have had better service if I was buying the most expensive bike in the shop.

 Dave, Sprint ST

The whole experience of buying from BS Bikes was made easy, with no pressure. Quite simply they couldn’t have been more helpful with me. It was a pleasure to buy from them and I am totally pleased with my bike and will definitely stick with them.

 Ian, Tiger

Really pleased with dealer staff and facilities, always friendly and helpful.

 Scott, Sprint ST

BS Bikes are the best dealer I have ever been to everything they do is to the highest standard and they are the friendliest bunch of people I have ever met. They are a credit to Triumph and worth their weight in gold.

 Chris, Street Triple R

This is the first brand new bike that I have ever purchased, and I felt that all of the staff at BS bikes truly valued me as an individual customer and went to great lengths ensuring my satisfaction. Every effort was made to make everything as easy as possible for me. I`ve have had good times at the shop with the staff, who treated me as a friend rather than a sales target. I found this approach refreshing and the nature of the sales staff actually helped convince me to buy the bike.

 Damien, Speed Triple

The way I was treated as an individual rather than just another custmer service. Personal touch I think it's called. They always make you feel at home.

653-657 high street : sandyford : tunstall : stoke-on-trent : st6 5pl : tel 01782 813866